Statement

A Private Note to Our Members:
CommStar Credit Union is owned by its members and run by a board of directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use, and safeguard your personal financial information. If you have any questions, please contact a member service representative at 440-365-7342.

CommStar Credit Union collects nonpublic personal information about you from the following sources:

bulletInformation we receive from you on membership and loan applications and other forms, including electronic forms (i.e., Credit Union web site);
bulletInformation about your transactions with us or others;
bulletInformation we receive from a consumer reporting agency; and
bulletInformation obtained when verifying the information you provide on an application or other forms, such as from your current or past employers.

We are committed to providing you with competitive products and services designed to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider. Each of these companies have been approved by the credit union's board of directors.

We may disclose all of the information we collect as described above to other financial institutions with whom we have joint marketing agreements.

We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions, or protect the security of our financial records.

If you terminate your membership with CommStar Credit Union, we will not share information we have collected about you, except as permitted by law.

CommStar Credit Union restricts access to nonpublic personal information about you to those employees who have a specific business purpose for using it. Our employees are trained on the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

 
 

Two convenient locations to better serve you!

Main Campus
832 Cleveland Street
Elyria, OH 44035
440-365-7342
Health Associates Campus
5609 West Erie Avenue
Lorain, OH 44053
440-960-0094
 
Telephone Electronic mail
  Touch-Tone-Teller:   General Information:
    440-365-6466 or     Member Service
    1-800-617-9489      
        Webmaster:
  Toll-Free - Continental U.S.     Marketing
    1-866-365-7345      
      Assets:
  Fax   $36 Million
    440-366-2928      
           
Member of:

Lorain County Chamber of Commerce

Lorain County Association of Realtors  (LoCAR)
Ohio Credit Union League  (OCUL)
National Association of State Chartered Credit Unions  (NASCUS)
North Coast Building Association (BIA)
 
Business Hours

Main Office

Lobby
Monday thru Friday 9:00 AM - 5:00 p.m.
Saturday 9:00 AM - 12:30 p.m.
Drive-up Window
Monday thru Thursday 9:00 AM - 5:00 p.m.
Friday 9:00 AM - 6:00 p.m.
Saturday 9:00 AM - 1:00 p.m.

Health Associates Campus

Lobby
Monday thru Friday 8:00 AM - 5:00 p.m.
Saturday 9:00 AM - 1:00 p.m.
Walk-up ATM
  

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Your deposits are insured to $250,000 per account. This institution is not federally insured.